Community Engagement

Amid all of the growth and change within St. Joe’s over the past year, staff and community engagement have been at the forefront. We started numerous conversations, both internally and externally, to gain diverse perspectives on how we can provide the best possible care to our community.

Our Health Equity Data Collection project has been extremely successful so far, with over 2,570 people completing the survey. Our teams from Registration Services and Surgery have shown great leadership in getting this program off the ground. This initiative, being done on behalf of the Toronto Central Local Health Integration Network will help us understand and design services around each person’s unique needs.

We have also spent the last few months speaking with community members face-to-face about what services they want us to provide and the broader role we should play by the year 2020. Our Community Reference Panel was an amazing opportunity for us to gather 36 local residents together from across all 15 Toronto neighbourhoods in our catchment area to work alongside our staff and offer their input. Their important feedback is helping to shape the five year Strategic Plan we’re launching this fall.

We’ve been growing important community partnership over the past year. In May 2014, our Mobile Crisis Intervention Team (MCIT) was expanded, giving those who have a mental health or emotional crisis greater access to help in the community. In the spring, we added a second MCIT, which pairs a Registered Nurse who specializes in mental health with a Toronto Police Officer.

This expansion meant St. Joe’s MCIT teams now cover police divisions 11, 14 and now 22, reaching across our catchment area and neighbourhoods from West Etobicoke to Parkdale.

The past year we’ve also seen great support from our community.

Local politicians and community members joined staff at our Outpatient Mental Health Unit grand opening in spring. The level of support was a statement about how the stigma around mental health is shifting and a great chance for us to start a conversation about the importance of mental health.

Hundreds of people came out for our Foundation’s 2nd annual Toronto West Halloween Fest and our December Festival of Lights. Our partnership with the St. Joseph’s Health Centre Foundation is a powerful vehicle for raising the much-needed funding to support community care. Our donors also showed their amazing support at the Foundation’s Cycle 4 St. Joe’s and Summer Solstice events last summer. It’s because of all that support that we’re able to build great care close to home.

Building relationships with the people who come through our doors are very important to us. We are proud of the strides we’ve made to connect with our community and we are committed to building on this great foundation in the coming months and years ahead.

Engaging Our Community As We Plan For The Future

Community Engagement

“St. Joe’s has serviced all my family, and I have been a long-time patient,” says Mae Couzens Duffy, one of our Patient Advisors and a member of our Community Reference Panel.

Duffy, alongside 35 other residents, shared their input over three full days and one evening to advise on the Health Centre’s future strategic directions.

“Everyone gets a really good shot at being listened to,” Duffy says of the panel. “Everyone’s information is being taken with respect.”

An invitation to join the panel was sent to 10,000 randomly selected households in our catchment area, and the panelists were then selected to represent the community along age, geography and gender lines.

“I do think the panels at St. Joe’s really strive to make this a better place,” Duffy says.

Did you know?
Our Foundation reached $3.5 million in fundraising revenue last year.
36 residents came together for our Community Reference Panel to share their feedback on the work we do.